Due to the situation regarding the Coronavirus, we have adjusted our cancellation policy:
Any booking in an apartment or holiday home (* for exceptions see the next paragraph) can now be canceled free of charge up to 15 days before arrival (payments made will then be refunded), if it is impossible to get to Sicily because your flight has been canceled or because there are travel restrictions.
If cancellation is made within 15 days of arrival and the cancellation is not related to any corona-related restrictions, the full rental amount will be due. If the cancellation is related to travel restrictions due to the corona situation, a voucher will be issued. This can then be used for a subsequent booking in that accommodation.
For the apartments in the Borgo delle Olive, the villas on the beach (Villa Aguglia, Villa Capone, Villa Costardella and Villa Menola), Villa Liccumia and Villa Silene sicula, the following policy applies:
Cancellation up to 30 days before arrival:
Free of charge. For payments made to the owners, vouchers will be issued that can be used for a subsequent booking. The deposit you have made to us will always be refunded.
Cancellation within 30 to 15 days before arrival:
Due: 50% of the rental sum. (*)
Cancellation within 15 days before arrival:
Due: 100% of the rental sum. (*)
(*) Should Italy go into lock-down due to Covid, vouchers will also be issued, if for that reason a cancellation has to be made within 30 days of arrival. In this case, the deposit you have made to us will then also be refunded.